Employment: Part-time (24 hours/week) | Supervisor: Member Care Administrator | Supervises: None | FLSA status: Non-Exempt

Job description

The Member Care Assistant aids in the care of missionaries and missionary children by participating in Home Ministry Debrief meetings with both parents and children, serving as the Mission Opportunity Sending Team (MOST) Coach, resourcing MOST teams and Individual Care Facilitators (ICFs), serving as an advocate for missionary children, and being a member of the World Missions Child Safety and Protection Team.

Qualifications & Competencies

  • Developed and meaningful relationship with God
  • A heart for ministry to both adults and children
  • An understanding and acceptance of the BIC U.S. core values
  • Experience serving in a cross-cultural context
  • Communication Proficiency – Effective oral and written communication skills in English
  • Editing Skills – Ability to refine raw content to shape a clear and focused message
  • Collaboration Skills – Strong interpersonal skills
  • Personal Credibility – Ability to maintain the highest level of integrity and confidentiality
  • Personal Effectiveness – Self-motivation and an ability to work independently and unsupervised
  • Technical Capacity – Proficiency with the application of information technology in an administrative setting, including use of email, Word, Excel, and PowerPoint
  • Organizational Skills – Experience in organizing and administrating simultaneous projects

Essential Responsibilities

Serve as Missionary Kids (MK) Advocate

  • Recommend educational resources for parents, curriculum, assessments
  • Share experiences, talk about expectations with parents and children
  • Recommend member care components to parents to support children’s needs

During Home Ministry

  • Debrief with missionary children, how they feel about the assignment
  • Assist in arranging childcare or children’s activities on debrief days, Roxbury
  • Re-entry activities for teens and young adults

Child Safety Team

  • Complete training in World Missions Child Safety Response
  • Serve on the World Missions’ response team
  • Help develop and review policies regarding child safety


  • Proofread the Prayer Challenge (monthly prayer calendar)
  • Proofread the Wednesday Prayer Focus (weekly)
  • Proofread Mobilization emails to churches (monthly)
  • Proofread Global Team Newsletter (monthly)

Missionary Care

  • Participate in Home Ministry debriefs with the Member Care Administrator, as appropriate
  • Serve as point of contact with ICFs, providing resources for those serving in this role
  • Serve as MOST coach – conduct orientations with MOST teams
  • Regular follow-up with MOST teams, coaching, guidance, as appropriate
  • Make needed updates to ICF and MOST publications (review every other year)

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential responsibilities.

Physical Demands of the Work Environment

This job operates primarily in a church office environment and may require prolonged periods of sitting at a desk and routinely operating standard office equipment such as computers, phones, multi-function copiers, and filing cabinets. This position requires mobility within the office to access file cabinets, office machinery, etc. The role of Member Care Assistant may occasionally also involve travel and requires the ability to move outside the office and the visual acuity to operate motor vehicles.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of the job, the Member Care Assistant is recurrently to remain in a stationary position, handle or control objects, reach and stoop; communicate, discern and discuss within both public and private contexts. Employee may be requested to lift and carry up to 20 pounds. Specific vision abilities required by the job include close vision (such as needed in viewing a computer terminal; extensive reading), distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Under the Americans with Disabilities Act (ADA) reasonable accommodations will be made for qualified persons with disabilities.


This is a part-time position. Please note that this job description is flexible in terms of emphasis and particular assignments.  Duties, responsibilities, and activities may change at any time with or without notice.

Performance Standards

  • Annual performance appraisal
  • Attainment of annual goals established between director, supervisor and employee


Interested candidates can send their résumé and cover letter to bichr@bicus.org.